Google Ads diagnosis · UK

Google Ads getting clicks but no enquiries?

Do not start by changing bids. First work out whether the leak is the search term, the landing page, the offer or the tracking.

Illustrative Google Ads dashboard comparing clicks with enquiries
Illustrative diagnostic

Start here

What I would diagnose before changing anything.

The same disappointing number can be caused by very different failures. Fixing the wrong layer wastes time and budget.

01

Search intent

Look at the queries that actually triggered the ads, not just the keywords you chose.

02

Ad promise

Does the click arrive with the expectation the landing page fulfils?

03

Landing page

Can the visitor see who the offer is for, why it matters and what to do next?

04

Offer

Is the proposition strong enough to justify an enquiry now rather than later?

05

Tracking

Are forms, calls and booked consultations recorded properly enough for the account to learn?

The expensive mistake

Changing bids cannot fix a visitor who should never have clicked, or a page that gives the right visitor no reason to enquire.

Andrea, founder of Mind the Shop

The person doing the work

You’ll work directly with Andrea.

Fifteen-plus years in marketing, with senior in-house roles at both ends of the scale: a multinational financial group and a mature UK Shopify brand. The work has always been measured where growth actually shows up: sales, qualified leads, conversion and paid-media return.

“Andrea built exactly what my practice needed.”

The next sensible step

Fix the layer that is actually leaking.

If one campaign needs rebuilding, the £495 Single Campaign Set-up is the smallest fixed-price route. If the problem sits elsewhere, I will say so.

Relevant proof or scope

617B2B Google Ads leads · £12.57 CPLRedber Ltd · in-house role · 1 Jan–15 Sep 2026
+300%Search Ads conversions and lead generationKRUK Italia · in-house role · 2021–23
21enquiries in 14 weeks · £14 average costCalm Horizons CBT · delivered client · published with permission

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