Notes from the shop

Plain, useful notes on building and growing an online shop — no hype, no jargon, no invented numbers. Written by the person who does the work.

Notes from the shop

Email and SEO — Google Business Profile in one hour, category card

Google Business Profile: the highest-return hou...

For any business serving a local area, one free listing routinely out-earns whole budgets. The one-hour Google Business Profile setup, done properly — plus the ten-minute monthly habit.

Google Business Profile: the highest-return hou...

For any business serving a local area, one free listing routinely out-earns whole budgets. The one-hour Google Business Profile setup, done properly — plus the ten-minute monthly habit.

Paid ads — budget framework, category card

How much should a small business spend on ads? ...

No made-up benchmarks: four steps of back-of-envelope arithmetic — customer value, break-even cost, a budget that can actually learn, and a 30-day judgement — using your numbers, not averages.

How much should a small business spend on ads? ...

No made-up benchmarks: four steps of back-of-envelope arithmetic — customer value, break-even cost, a budget that can actually learn, and a 30-day judgement — using your numbers, not averages.

Websites — the five-second homepage test, category card

The five-second homepage test (and how to pass it)

Show a stranger your homepage for five seconds. If they can't say what you sell, who it's for and what to do next, here's how to fix it — usually...

The five-second homepage test (and how to pass it)

Show a stranger your homepage for five seconds. If they can't say what you sell, who it's for and what to do next, here's how to fix it — usually...

How we work — what happens on the 20-minute call, category card

What actually happens on the free 20-minute call

No mystery, no pressure: the exact structure of the free 20-minute call — five questions, an honest read-back including the answers that make us less money, and one concrete next...

What actually happens on the free 20-minute call

No mystery, no pressure: the exact structure of the free 20-minute call — five questions, an honest read-back including the answers that make us less money, and one concrete next...

Email and SEO — SEO foundations, category card

SEO foundations for small UK businesses — what ...

Five foundations do most of the SEO work for a UK small business — technical basics, honest page titles, Google Business Profile, genuinely useful pages, and measured patience. Plus the...

SEO foundations for small UK businesses — what ...

Five foundations do most of the SEO work for a UK small business — technical basics, honest page titles, Google Business Profile, genuinely useful pages, and measured patience. Plus the...

Email and SEO — the three essential emails, category card

The three emails every online shop needs before...

Welcome, abandoned checkout, post-purchase: the three automations every shop needs before campaigns or growth tactics — what each does, and why they come first.

The three emails every online shop needs before...

Welcome, abandoned checkout, post-purchase: the three automations every shop needs before campaigns or growth tactics — what each does, and why they come first.

Want this applied to your shop?

Twenty minutes, no pitch — tell us what you sell and where you're stuck, and leave with one concrete next step.