Lead quality diagnosis

Getting enquiries, but they’re rubbish?

More leads are not automatically better leads. Poor quality usually starts upstream in targeting, positioning, qualification or measurement.

Illustrative lead-quality funnel from clicks to qualified enquiries
Illustrative diagnostic

Start here

What I would diagnose before changing anything.

The same disappointing number can be caused by very different failures. Fixing the wrong layer wastes time and budget.

01

Traffic source

Are the ads and search terms attracting the right buyer?

02

Positioning

Does the page clearly say who the service is and is not for?

03

Qualification

Are price, location, scope or eligibility hidden until too late?

04

Form design

Does the form collect enough information without becoming a barrier?

05

Measurement

Are you optimising for useful enquiries rather than every form submission?

The expensive mistake

Optimising for more form fills can make the lead problem worse.

Andrea, founder of Mind the Shop

The person doing the work

You’ll work directly with Andrea.

Fifteen-plus years in marketing, with senior in-house roles at both ends of the scale: a multinational financial group and a mature UK Shopify brand. The work has always been measured where growth actually shows up: sales, qualified leads, conversion and paid-media return.

“Andrea built exactly what my practice needed.”

The next sensible step

Improve quality before increasing volume.

The £950 Marketing Audit looks across the channels and the conversion journey, then sequences the useful work into a 90-day roadmap.

Relevant proof or scope

617B2B Google Ads leadsRedber Ltd · in-house role · 1 Jan–15 Sep 2026
£12.57average B2B Google Ads CPLRedber Ltd · in-house role · 1 Jan–15 Sep 2026
21client enquiries in 14 weeksCalm Horizons CBT · delivered client · published with permission

Not your exact problem?

Browse the other shop problems.