Problem diagnosis · fixed price

Something is wrong. You just cannot pin down what.

You do not need to arrive with the right marketing vocabulary. Bring the shop, the ads, the analytics or the mess and I will work out what is actually worth fixing.

Mind the Shop visual for businesses that know something is wrong but cannot identify the cause
Illustrative diagnostic

Start here

What I would diagnose before changing anything.

The same disappointing number can be caused by very different failures. Fixing the wrong layer wastes time and budget.

01

Commercial symptom

What changed in sales, leads, margin, traffic or workload?

02

Traffic

Are the right people arriving, and from where?

03

Conversion

What happens between arrival and the action you need?

04

Operations

Is the real bottleneck fulfilment, data, tooling or a repeated manual job?

05

Priority

Which single issue is worth fixing first given the budget and likely impact?

The expensive mistake

Buying a solution before you know the problem is how small businesses end up paying twice.

Andrea, founder of Mind the Shop

The person doing the work

You’ll work directly with Andrea.

Fifteen-plus years in marketing, with senior in-house roles at both ends of the scale: a multinational financial group and a mature UK Shopify brand. The work has always been measured where growth actually shows up: sales, qualified leads, conversion and paid-media return.

“Andrea built exactly what my practice needed.”

The next sensible step

Start with diagnosis, not a shopping list.

Send Me Your Mess starts from £149. You send the problem first, we agree the scope and full fee before payment, and there is no obligation to hire me for the next job.

Relevant proof or scope

£149starting priceCurrent Send Me Your Mess price
0obligation to hire me afterwardsCurrent service scope
1clear next stepThe purpose of the diagnosis

Not your exact problem?

Browse the other shop problems.