Notes from the shop

Plain, useful notes on building and growing an online shop — no hype, no jargon, no invented numbers. Written by the person who does the work.

Field Notes

Klaviyo vs Shopify Email: which should a UK ecommerce business choose?

Klaviyo vs Shopify Email: which should a UK eco...

Klaviyo or Shopify Email? A practical UK-focused comparison of cost, automation, segmentation and complexity, with a simple decision framework for choosing the right email platform for your Shopify store.

Klaviyo vs Shopify Email: which should a UK eco...

Klaviyo or Shopify Email? A practical UK-focused comparison of cost, automation, segmentation and complexity, with a simple decision framework for choosing the right email platform for your Shopify store.

Email campaign screen illustrating UK consent and soft opt-in rules for email marketing in 2026

UK email marketing rules in 2026: consent, the ...

Who you can email without consent, how the PECR soft opt-in works, and what the February 2026 changes under the Data (Use and Access) Act mean for UK small businesses.

UK email marketing rules in 2026: consent, the ...

Who you can email without consent, how the PECR soft opt-in works, and what the February 2026 changes under the Data (Use and Access) Act mean for UK small businesses.

Small business packing bench with laptop showing welcome, abandoned-checkout and post-purchase email examples.

The three emails every online shop needs before...

Welcome, abandoned checkout, post-purchase: the three automations every shop needs before campaigns or growth tactics — what each does, and why they come first.

The three emails every online shop needs before...

Welcome, abandoned checkout, post-purchase: the three automations every shop needs before campaigns or growth tactics — what each does, and why they come first.

Is something not working in the shop?

Start with the symptom. You do not need to know whether the answer is Shopify, CRO, Google Ads, Meta Ads or something else.