Notes from the shop

Plain, useful notes on building and growing an online shop — no hype, no jargon, no invented numbers. Written by the person who does the work.

Notes from the shop

Websites — the five-second homepage test, category card

The five-second homepage test (and how to pass it)

Show a stranger your homepage for five seconds. If they can't say what you sell, who it's for and what to do next, here's how to fix it — usually...

The five-second homepage test (and how to pass it)

Show a stranger your homepage for five seconds. If they can't say what you sell, who it's for and what to do next, here's how to fix it — usually...

Websites — product page fixes, category card

Why your product page isn't converting — seven ...

When a product page underperforms it's almost always one of the same seven problems. Here they are in the order to fix them — photos and clarity first, speed last.

Why your product page isn't converting — seven ...

When a product page underperforms it's almost always one of the same seven problems. Here they are in the order to fix them — photos and clarity first, speed last.

Websites — Shopify or Squarespace, category card

Shopify or Squarespace? The honest answer for U...

The honest answer is shorter than the internet makes it: it depends on whether you sell products or bookings — and almost nothing else. Here's the plain decision, with the...

Shopify or Squarespace? The honest answer for U...

The honest answer is shorter than the internet makes it: it depends on whether you sell products or bookings — and almost nothing else. Here's the plain decision, with the...

Want this applied to your shop?

Twenty minutes, no pitch — tell us what you sell and where you're stuck, and leave with one concrete next step.