Notes from the shop

Plain, useful notes on building and growing an online shop — no hype, no jargon, no invented numbers. Written by the person who does the work.

Field Notes

Website project planning workspace illustrating small-business website costs in the UK in 2026

How much does a small business website cost in ...

Real UK website costs in 2026: DIY builders from £12 a month, freelancers £500–£2,500, agencies £3,000+ — and what is actually worth paying for.

How much does a small business website cost in ...

Real UK website costs in 2026: DIY builders from £12 a month, freelancers £500–£2,500, agencies £3,000+ — and what is actually worth paying for.

Shopify store planning screen illustrating website build costs for UK small businesses in 2026

How much does a Shopify website cost in the UK?...

Shopify UK costs in 2026: monthly plans from £19, card fees, hidden costs — and what a professional Shopify build really costs, with fixed prices published.

How much does a Shopify website cost in the UK?...

Shopify UK costs in 2026: monthly plans from £19, card fees, hidden costs — and what a professional Shopify build really costs, with fixed prices published.

Coffee and laptop on a work table representing a free 20-minute Mind the Shop business call

What actually happens on the free 20-minute call

No mystery, no pressure: the exact structure of the free 20-minute call — five questions, an honest read-back including the answers that make us less money, and one concrete next...

What actually happens on the free 20-minute call

No mystery, no pressure: the exact structure of the free 20-minute call — five questions, an honest read-back including the answers that make us less money, and one concrete next...

Two colleagues reviewing a website structure and digital project handover plan on a tablet

What a good handover doc contains

The least glamorous deliverable is the one clients use longest. The five things a proper website handover doc must contain — whether we write it or you demand it from...

What a good handover doc contains

The least glamorous deliverable is the one clients use longest. The five things a proper website handover doc must contain — whether we write it or you demand it from...

Small-business owner reviewing advertising costs, financial reports and campaign budgets with a calculator

How much should a small business spend on ads? ...

No made-up benchmarks: four steps of back-of-envelope arithmetic — customer value, break-even cost, a budget that can actually learn, and a 30-day judgement — using your numbers, not averages.

How much should a small business spend on ads? ...

No made-up benchmarks: four steps of back-of-envelope arithmetic — customer value, break-even cost, a budget that can actually learn, and a 30-day judgement — using your numbers, not averages.

Business owner comparing Google Search ads and Meta social ads on a laptop and phone at a desk.

Meta or Google ads first? How a small UK busine...

One platform run properly beats two run badly. The choice comes down to one question: are people already searching for what you sell? Demand capture vs demand creation, plainly.

Meta or Google ads first? How a small UK busine...

One platform run properly beats two run badly. The choice comes down to one question: are people already searching for what you sell? Demand capture vs demand creation, plainly.

Is something not working in the shop?

Start with the symptom. You do not need to know whether the answer is Shopify, CRO, Google Ads, Meta Ads or something else.